Our process is quite simple,

and it all starts with getting
to know you, our client.

We develop an understanding of your business circumstances and needs, structure the correct cover, and manage all aspects of your business risk and protection so that you can get on with what you know best – managing and running your business.


We offer a collaborative business model that seeks to develop true partnerships with our clients. Our primary goal is to ensure our clients are properly protected by a well-constructed insurance program.

Our service model is based on the following key beliefs:

  • Understanding the key risk exposures in your business
  • Tailoring an insurance program to fit that risk profile
  • Managing your Total Cost of Insurable Risk
  • Developing service protocols and an experienced service team to meet your day to day requirements

Step 1: Getting to know you

We do this by taking the time to gain a deep understanding of you and your business objectives and appetite for risk, based on our discovery meetings with Directors and key personnel. When we fully understand your needs, we can then analyse your exposure to risk and provide appropriate advice with respect to risk transfer (insurance), risk retention (self-insurance) and risk control (risk management). Following that meeting, we can provide initial coverage gap observations.

Step 2: Formulating appropriate cover

The next step is to design a suitable response and insurance program, tailored to your specific needs and risk exposures. You may require one policy or multiple policies and we are here to help you identify and navigate your business risks and decide what to insure and risks you can manage by other means.

Step 3: Ongoing Review and Management

When the insurance program is in place, we will regularly review it to ensure it is keeping pace with the changes and challenges in your business and adjust where necessary.

  • “We have been fortunate to have known Mr. James Cotis and the team at Logical Insurance Brokers for over 20 years and they have acted as our Insurance Broker during this time. During this time, we have found him to be both personally and professionally, of the highest integrity and always eager to assist us, directors and staff, in all insurance matters.  Nothing has been too much trouble for him and his staff. Our policies range from Workers' Compensation, Owners Building Insurance, Motor Vehicle policies as well as Public Liability and Industrial Special Risks. Each claim we have had, has been handled efficiently and speedily.  We have always been kept up to date with the progress of the claim, leading to quick settlement. We have no hesitation in recommending Logical Insurance Brokers.”

    Mrs Linda Badkin Nada Concrete Pty Ltd
  • "What started as a simple requirement twenty years ago has developed into a very strong relationship and throughout it all James Cotis and the staff at Logical Insurance Brokers have always provided the best advice and skilfully always managed to keep us out of trouble. Logical's staff demonstrate excellent values in and their response to all of our needs especially when it comes to claims handling, be it a small household claim or substantial commercial claim, have always been exemplary. I take this opportunity to thank you for great service to our businesses over the years and I look forward to working with you another few decades. “

    Mr Sepp Stepanian Velkon Constructions Pty Ltd

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