In this article, James reiterates the concepts & learnings encapsulated within March 2023 webinar. James discusses a live case study which reinforces the importance of preventing misunderstandings with customers about the operation of the Forwarder’s STCs, particularly around liability limitations and exclusions.
In March 2023, James was invited by the FTA to deliver a webinar discussing the current landscape of the general insurance market, plus a live claims case study considering the legal and commercial realities of Forwarder’s Standard Trading Terms & Conditions. You can view and listen to the webinar recording via the FTA website here.
24 October, 2022
Dealing with General Average Events
Forwarders and their customers are sometimes confronted with a General Average event which necessitates dealing with General Average Adjusters to enable cargo owners to take possession of their undamaged cargoes. In this edition, James considers actions to assist cargo owners obtain General Average Adjusters agreement to release cargo.
30 March, 2022
Abandoned Cargoes – Are Freight Forwarders Exposed to Costs?
Abandoned Cargoes can present complex & costly challenges for Freight Forwarders. In this edition, James discusses early identification of potential abandoned cargoes and some simple management techniques to assist Forwarders when it is discovered they need to deal with such cargoes.
Professional Indemnity Insurance (which is also known as Errors & Omissions Insurance) & Risk Management have recently become a hot topic within the logistics industry, particularly with Customs Brokers. In this edition, James discusses some basic risk management concepts and what to watch out for when arranging Errors & Omissions Insurance.
In this edition of Across Borders Magazine, James discusses a recent claims incident where certain aspects of Australian Consumer Law were canvassed in relation to representations made by a logistics & warehouse operator which were misleading & deceptive.
21 September, 2020
Cyber criminals are exploiting COVID-19 loopholes
In attempts to continue the movement of goods & protect staff during COVID-19, many logistics businesses are instructing their staff to work from home where possible. James discusses how these circumstances have presented cyber criminals with one of their best business opportunities to attack Information Technology systems and steal &/or crypto-lock valuable data and the importance of ensuring the integrity of Information Technology systems is constantly reviewed.
In late May 2020, the APL England lost propulsion in heavy seas South East of Sydney. Containers were damaged & lost overboard. In this article, James discusses the issues facing freight forwarders as they try to assist their customers who have been impacted by damaged and lost cargo.
22 June, 2020
Switch Bills – Are They Worth The Risk?
Switching Bills of Lading is a widespread practice, however, there is industry confusion as to whether freight forwarders should comply with these requests. In this article, James examines the practice and considers the potential risks.
04 May, 2020
Novel Coronavirus (COVID-19) & Cargo Accumulation
The next 12-18 months are likely to be difficult for many businesses, including those within the logistics industry. Recessions are possible as consumption levels will be dramatically impacted on a global basis, including Australia. Against this background, James discusses increasing cargo accumulation in warehouses & risk management considerations.
14 April, 2020
Novel Coronavirus (COVID-19) & Credit Management
As each day passes, it is becoming very clear that hardly any industry around the global will be spared from the impact of COVID-19. This may present difficulties for logistics operators getting paid where trading partners are starved of cashflow. In this article, James discusses financial risk management strategies to assist with obtaining payment.
7 April, 2020
Novel Coronavirus (COVID-19) & Insurance Policy Reviews
With revenues potentially reducing due to the effects of COVID-19, logistics businesses are looking to cut costs across the board in order to survive. In this article, James discusses the possible consequences of cancelling, not renewing and/or reducing insurance coverage, particularly where businesses are already vulnerable.
31 March, 2020
Novel Coronavirus (COVID-19) & Working From Home
In attempts to continue the movement of goods & to protect staff during the COVID-19 pandemic, many logistics businesses are instructing their staff to work from home where possible. James discusses the cyber security threats which may arise when using mobile devices, laptops & computers remotely.
23 March, 2020
Novel Coronavirus (COVID-19) & Business Interruption Insurance
As the spread of COVID-19 continues and governments around the world & Australia are enforcing widespread shutdowns of non-essential businesses in efforts to contain outbreaks, James discusses the implications for those businesses who hold Business Interruption Insurance coverage which carry clauses with respect to “Human Infectious or Contagious Diseases”.
18 March, 2020
Novel Coronavirus (COVID-19)
With the recent announcement by the World Health Organisation (WHO) that COVID-19 has been officially declared a pandemic, James discusses the potential impact for logistics operators and offers guidance on possible mitigation strategies.
Telex Releases – 9 things You Need To Know
Telex releases can be fraught with risk if not handled correctly. In this article, James discusses the key risk issues and provides some practical guidance on how to mitigate them.
If it ain’t robust, you might go bust We discuss the importance of robust risk management strategies in preventing and managing liability risks in the Autumn 2019 edition of the Across Borders Magazine.
Yantian Express – Fire on Board Freight & Trade Alliance (FTA) insurance advisers at Logical Insurance Brokers have been closely following the plight of Hapag-Lloyd owned Yantian Express, where the 320 metre container..
Logical & FTA Launch New Insurance Services Logical and FTA have partnered with specialist Trade Credit insurer Coface to offer a unique Credit Opinion service and with TravelCard who have transformed the travel insurance claims process to 3 simple steps..
June 4, 2018
Cyber criminals and the turmoil caused to logistics businesses
James Cotis, a Freight & Trade Alliance (FTA) insurance adviser, compiled the following summary from members who agreed to supply..
April 15, 2018
Data Breaches – Office of the Australian Information Commissioner
The Office of the Australian Information Commissioner (OAIC) has released its first quarterly report into notifiable data breaches..
Making friends with your STCs
In this Summer 2017 edition of the Across Borders magazine we provide guidance on how to effectively manage your Standard Trading..
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